Terms & Conditions

Booking

In regards to your booking the legal capacity is required as well as making sure that all the information you provide to us is true and accurate  such as email and phone number.

We have the right to cancel your booking in case Invalid details provided

Lateness & Cancellations

Please let us know if you are running late for your booking. We can only hold a table for up to 15 minutes after the reservation time.

If you need to cancel your booking either reply to your booking confirmation email or preferably please give us a call at least an hour prior to the time of your booking.

We might also apply further booking terms and conditions during busy seasonal periods;

Acoustic Brasserie reserved the rights to change or cancel booking terms and conditions under circumstances in case any unforeseen excessive busyness occurs including Valentine’s Day, Mother’s Day, Father’s Day, the festive seasons during November and December.

We will announce these terms on our website or with our newsletters stated at the point of booking.

If you would like to learn how your personal data will be stored and processed click here to review our privacy & cookie policy.

Thank you for being part of Acoustic Brasserie community and please let us know If there is anything we can do to make your experience at Acoustic Brasseries, we would appreciate if you Kindly leave any feedback for us.

Group Bookings

• We may need for pre-order for parties with 10 + people
• Deposits  or large sum of payment might be required for larger bookings and events
• Credit card details may be required at seasonal periods for group bookings to secure your table.

Gift Vouchers

• Voucher are valid for 3 months from the date of purchase and can be used in any of the Acoustic Brasseries.
• Vouchers cannot be exchanged for cash.
• Mutilated, damaged or defaced vouchers cannot be exchanged.
• No liability will be accepted for the replacement or refund of lost, stolen or destroyed vouchers

Permitted & Not Permitted

• Smoking is not permitted inside the Venue.
• Only well behaved, clean & guide dogs  are permitted inside the venues. Dangerous & aggressive dogs will no be permitted.
• Any food & drinks that have not been prepared by our team members is permitted at Acoustic Brasserie.  The exceptions such as the Birthday cakes & baby food can be allowed provided you confirm the liability for them.
• We do not prohibit of cameras or recording devices, but some customers may not be willing to pictured or recorded due to their own privacy which will be informing you and we ask that you respect these.